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Shipping 411
Shipping Details
Thank you for choosing Beards and Bees Beard Care! We're dedicated to providing you with excellent service and ensuring your order arrives safely and on time. Please review the following shipping information:
1. Turnaround Time: Our standard turnaround time for processing orders is typically around one week. This includes order preparation, packaging, and arranging for shipment. If we anticipate any delays beyond this timeframe, we will notify you promptly via email or the contact information provided.
2. Shipping Methods:
- USA Shipping: Shipping within the USA is always free of charge.
- International Shipping: International shipping rates will be calculated at checkout based on destination and package weight.
3. Packaging:
- Most orders will arrive in a clearly labeled bubble mailer to ensure safe transit.
- Products are carefully packaged to prevent damage, breakage, or spills during shipping.
- Larger orders will be shipped in a clearly labeled box, with contents securely packaged to maintain integrity.
4. Tracking Information: All orders come with tracking. Once your order has been fulfilled, a tracking number will be emailed to you. This allows you to monitor the progress of your delivery and estimate the expected arrival date.
5. Local Pickup: We offer local pickup as an option for customers in West Tennessee. If you choose this option, we will contact you to arrange a convenient pickup time and location.
6. Contact Us: If you have any questions or concerns regarding shipping, tracking, or your order in general, please don't hesitate to contact our customer service team at CBCBeardcare@gmail.com. We're here to assist you and ensure your satisfaction.
7. Returns and Exchanges: For information about our return and exchange policy, please refer to our dedicated Return/Exchange Policy page.
8. Disclaimer: While we make every effort to ensure timely delivery, please note that shipping times may vary depending on factors beyond our control, such as carrier delays or customs processing for international orders. We appreciate your patience and understanding.